After a car accident and dealing with a leasing company’s bureaucratic process and communication mishaps, I reflects on the future of the Augmented Internet – “AInternet” and Customer Experience. This new era harnesses artificial intelligence to streamline B2C interactions like accident reporting, insurance claims, and customer service, leading to a seamless and empathic human-AI collaboration that enhances human interactions and ensures a secure, efficient exchange of information.
Looking through the lens of Generative AI, jobs are evolving rapidly in this age of Digital Augmentation. In the midst of all the artificial intelligence effervescence, I wonder what kind of new jobs will emerge soon. One of them is the Prompt Engineer. In this article, I imagined the job description of your business’ first […]
In this series of articles, I explore the fascinating realm of Generative AI, as models of concentrated intelligence, and their profound impact on our society. By tapping into the vast collective mind, digitization has enabled us to access the accumulated knowledge of humanity since the invention of writing. Join me as we explore this intriguing […]